Shampooch Professional Dog Grooming

Shampooch Grooming Policies

  1. We do require 24HRS notice for cancellations or missed appointments or there may be a fee of $25 your next visit. DUE TO THE HIGH DEMAND OF OUR SATURDAY APPOINTMENTS, THERE WILL BE A FULL GROOM CHARGE OF $60 APPLIED TO ANY MISSED OR SHORT NOTICE CANCELLATIONS.
  2. Please make sure to be on time for your appointments, otherwise it will put your groomer behind for the next appointment, clients later than 15 minutes for their appointment will need to reschedule and may be charged a fee of $25 their next visit.
  3. All dogs are expected to be picked up within 1-2 hours of being finished as we do have limited space. Please let us know if you can't pick your dog up right away when booking and we will try to figure out other arrangements.
  4. We do have the right to refuse service if we feel either the groomer or pet may be harmed in the grooming process.

*Please note that when appointments are missed without notice, it can be difficult to fill these appointment times. Our groomers work on a commission based salary and it affects their time on a high volume day like Saturdays. Thank you for understanding :) *

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